My Professional Oath|
I DO SOLEMLY SWEAR that I will in every particular keep this oath and covenant.
I shall hold my credentials as a licensed practitioner of funeral service as a sacred trust and as an emblem of responsibility to those who taught me this art.
I shall, to the best of my ability follow that regimen of conduct to the benefit of those who place trust and responsibility upon me.
I shall pass my life and practice my art with intellectual honesty and integrity.
Into whatever houses I shall enter I will go for the benefit and comfort of those bereaved.
I shall abstain from every voluntary act of injustice amd corruption and from lasciviousness with women and men.
Whatever in the life of men I shall see or hear in the practice of my art or without it, which should not be made public, I will hold inviolate, believing that such things should not be spoken.
While I keep this my oath, may it be granted to me to enjoy my life, my art and respect of all men and may I be faithful to my God, my Country and my fellow-man.
Eleven Phrases To Become A More Effective Funeral Director
There are more than 884,000 words in the English language, depending on which dictionary you use. However, there are only 11 phrases – made up of a few of these words – that make you a truly effective communicator.
By Alice Adams on 06/08 at 01:24 PM
Once you know these 11 phrases, the next step is to use them appropriately and as often as needed.
The 11 phrases for the most effective communication are:
- Yes! – Never tell us why not…especially when we’re going to react more positively to “yes!”
- How can I help you? – In funeral service, this phrase is especially important, mainly because most clients come to you without a clue about what to do next.
- Thank you! -- Gratitude is always welcomed and, sadly, not expressed often enough.
- I apologize for what happened. – many times, people don’t want to hear excuses and in today’s fast-paced world, it’s important to get to what they DO want to hear – a sincere apology. Often this is all it takes to respond to a complaint.
- I love you! -- and if this is an uncomfortable phrase for you to use, show your feelings in how you treat your colleagues, clients and those outside your close relationships and family.<
- Will you help me? -- it’s a big world we live in and it’s often lonesome and impersonal. When you enlist the help of someone else, you’re extending a hand in partnership. You’re also saying, “You’re important. You have skills I don’t have. Together, we can make it happen! Together we can achieve anything!
- You’re right! – nobody likes to be wrong. Nobody wants to appear they don’t know…and you can’t always be right.
- It’s not a problem – meaning it’s possible, you can definitely have what you want and/or even if you thought it couldn’t happen, we’ll do everything to deliver what you want.
- I am here for you – again, in the darkest days of one’s life, knowing someone is there to support you or available to guide you is the most reassuring phrase in the world.
- Don’t hesitate to call – welcomes questions, promises answers and, again, offers support with whatever an individual or a client needs.
- I’m sorry! – whether you’re speaking to a colleague or someone who has just lost a loved one, “I’m sorry” conveys sympathy, understanding, humility and a willingness to compromise when necessary.